Positive and negative impacts of technology on business communication

impacts of technology on business communication

Technology is a vast thing. It is a must in our life. There are positive impacts of technology on business communication. It improves your overall strength. But, there are some negative impacts of technology on business communication too.

Let’s find out the positive and negative impacts of technology on business communication.

Positive impact of technology on business communication

There are many positive impacts of technology on business communication. Let’s find out.

1. More social engagement

Technology helps you engage with more on social networking platform. Social engagement (also social involvementsocial participation) refers to one’s degree of participation in a community or society.

Social engagement is related to participation in collective activities, which reinforces social capital and social norms. Key elements of social engagement include activity (doing something), interaction (at least two people need to be involved in this activity), social exchange (the activity involves giving or receiving something from others), and lack of compulsion (there is no outside force forcing an individual to engage in the activity). For the most part, social engagement excludes activities for which one is getting paid, or family obligations.

Social engagements

A common metric of social engagement is the quantifiable volume of activity. A traditional form of social engagement, such as church going, may be measured by the number of one’s visits to the church. In the Internet setting a metric of social engagement on a discussion board may take the form of the number of posts made.

One of the main topics in studying social engagement by social scientists has related to whether individuals are more or less engaged with various communities.Some studies have suggested that modern information and communication technologies have made it easier for individuals to become socially engaged in more distant or virtual communities, and thus have decreased their involvement in local communities (see also Bowling Alone).

Promotion of positive behavior in and opportunities for social engagement also serve as key goals in the field of Positive Youth Development.

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2. Ability to work fast

Technology increases ability to work faster. Emerging technologies are technologies whose development, practical applications, or both are still largely unrealized, such that they are figuratively emerging into prominence from a background of nonexistence or obscurity. These technologies are new, such as various applications of biotechnology including gene therapy (which date to circa 1990 but even today have large undeveloped potential). Emerging technologies are often perceived as capable of changing the status quo.

Emerging technologies are characterized by radical novelty (in application even if not in origins), relatively fast growth, coherence, prominent impact, and uncertainty and ambiguity. In other words, an emerging technology can be defined as “a radically novel and relatively fast growing technology characterised by a certain degree of coherence persisting over time and with the potential to exert a considerable impact on the socio-economic domain(s) which is observed in terms of the composition of actors, institutions and patterns of interactions among those, along with the associated knowledge production processes. Its most prominent impact, however, lies in the future and so in the emergence phase is still somewhat uncertain and ambiguous.

Emerging technologies include a variety of technologies such as educational technology, information technology, nanotechnology, biotechnology, cognitive science, psychotechnology, robotics, and artificial intelligence.

New technological fields may result from the technological convergence of different systems evolving towards similar goals. Convergence brings previously separate technologies such as voice (and telephony features), data (and productivity applications) and video together so that they share resources and interact with each other, creating new efficiencies.

Emerging technologies are those technical innovations which represent progressive developments within a field for competitive advantage; converging technologies represent previously distinct fields which are in some way moving towards stronger inter-connection and similar goals. However, the opinion on the degree of the impact, status and economic viability of several emerging and converging technologies varies.

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3. Up-to-date with modern world

Technology makes you up to date with latest business trends. Theories of technology attempt to explain the factors that shape technological innovation as well as the impact of technology on society and culture. Most contemporary theories of technology reject two previous views: the linear model of technological innovation and technological determinism.

To challenge the linear model, today’s theories of technology point to the historical evidence that technological innovation often gives rise to new scientific fields, and emphasizes the important role that social networks and cultural values play in shaping technological artifacts. To challenge technological determinism, today’s theories of technology emphasize the scope of technical choice, which is greater than most laypeople realize; as science and technology scholars like to say, “It could have been different.” For this reason, theorists who take these positions typically argue for greater public involvement in technological decision-making.

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Negative impact of technology on business communication

There are many negative impacts of technology on business communication. Let’s find out.

1. Real life ability to communication destroys

Technology hampers real life interactions. Within this virtual realm, social media platforms such as Instagram, Facebook, and Snapchat have altered the way Generation Y culture understands the world and thus how they view themselves. In recent years, there has been more research on the development of social media depression in users of sites like these. “Facebook Depression” is when users are so affected by their friends’ posts and lives that their own jealousy depletes their sense of self-worth. They compare themselves to the posts made by their peers and feel unworthy or monotonous because they feel like their lives are not nearly as exciting as the lives of others.

Another instance of the negative effects of technology in society is how quickly it is pushing younger generations into maturity. With the world at their fingertips, children can learn anything they wish to. But with the uncensored sources from the internet, without proper supervision, children can be exposed to explicit material at inappropriate ages. This comes in the forms of premature interests in experimenting with makeup or opening an email account or social media page—all of which can become a window for predators and other dangerous entities that threaten a child’s innocence. Technology has a serious effect on youth’s health. The overuse of technology is said to be associated with sleep deprivation which is linked to obesity and poor academic performance in the lives of adolescents.

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2. Security risk

Technology decreases business security. Measuring IT risk (or cyber risk) can occur at many levels. At a business level, the risks are managed categorically. Front line IT departments and NOC’s tend to measure more discreet, individual risks. Managing the nexus between them is a key role for modern CISO’s.

When measuring risk of any kind, selecting the correct equation for a given threat, asset, and available data is an important step. Doing so is subject unto itself, but there are common components of risk equations that are helpful to understand.

There are four fundamental forces involved in risk management, which also apply to cybersecurity. They are assets, impact, threats, and likelihood. You have internal knowledge of and a fair amount of control over assets, which are tangible and intangible things that have value. You also have some control over impact, which refers to loss of, or damage to, an asset. However, threats that represent adversaries and their methods of attack are external to your control. Likelihood is the wild card in the bunch. Likelihoods determine if and when a threat will materialize, succeed, and do damage. While never fully under your control, likelihoods can be shaped and influenced to manage the risk. 

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3.  Boredom in workplace

You feel boredom in workplace. The reason behind is, you are engaged in so many social networking platforms. As one of the biggest preoccupations among adolescents is social media usage, researchers have begun using the term “F.A.D.,” or “Facebook addiction disorder,” a form of internet addiction disorder. FAD is characterized by a compulsive use of the social networking site Facebook, which generally results in physical or psychological complications. The disorder, although not classified in the latest Diagnostic and Statistical Manual of Mental Disorders (DSM-5) or by the World Health Organization, has been the subject of several studies focusing on the negative effects on the psyche.

One German study, published in 2017, investigated a correlation between extensive use of the social networking site and narcissism; the results were published in the journal PLoS One. According to the findings: “FAD was significantly positively related to the personality trait narcissism and to negative mental health variables (depression, anxiety, and stress symptoms).”

While these issues regarding social media addiction are continuous and increasing, there are ways to help reduce and curb one’s social media obsessions. Turning off notifications (temporary or long-term) is one solution that is deemed beneficial in attempts to lessen social media addiction by resolving issues of distraction, for those who struggle with the habit of constantly refreshing social media platforms and checking for new notifications.

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In conclusion, there are positive and negative impacts of technology on business communication. But, make sure you prepare yourself for positive impacts. Keep the negative impacts away.

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